Privacy Policy

Effective Date: July 29, 2026

Introduction

KLO Roofing, a DBA (fictitious name) of Legacies Building Solutions LLC ("KLO Roofing," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect through kloroofing.com and our digital business card pages, how we use it, and the choices you have — including regarding text message (SMS) communication.

Information We Collect

When you submit a form on our website or digital card (for example, to request a free inspection or ask about a service), we collect the information you provide, which may include:

• Name
• Phone number
• Email address
• Property address
• Service requested and any message or details you provide

Cookies & Tracking

This website uses cookies and similar technologies (such as browser local storage) to support basic site functionality. We do not currently run Google Analytics or any other third-party analytics or advertising tracking on this site; our hosting provider may keep standard web server logs (for example, IP address, browser type, and pages requested) as part of normal operation. You can control or disable cookies at any time through your browser settings — disabling cookies may affect how some parts of this site function.

How We Use Your Information

We use the information you submit to respond to your inquiry, schedule inspections or estimates, provide roofing services you request, and communicate with you about your project. We do not sell your personal information to third parties.

SMS Communication

Our forms may ask you to separately agree to two different kinds of text messages, and you can agree to either, both, or neither without affecting your ability to submit the form:

• Customer care texts: messages related to your inquiry, appointment scheduling, and service updates — for example, confirming an inspection time or following up on an estimate.
• Marketing texts: promotional messages about KLO Roofing's services or offers. Agreeing to this is entirely optional and is never a condition of getting a quote, an inspection, or any service from us.

For either type: message frequency may vary, message and data rates may apply, and you may opt out at any time by replying STOP to any text message you receive from us, or get help by replying HELP.

No mobile information — including phone numbers and SMS consent — will be shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell, rent, trade, or otherwise transfer your phone number or your SMS opt-in status to any third party or affiliate so they can market to you. This does not include our own service providers who help us operate (for example, the platform we use to send text messages, or our CRM) — they act only on our behalf, under confidentiality obligations, and do not use your information for their own marketing.

Sharing of Information

We do not share your personal information with third parties except as needed to provide the services you've requested (for example, with subcontractors or suppliers directly involved in your roofing project), or where required by law.

Data Security

We take reasonable measures to protect the information you provide from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request that we update or delete the personal information we have on file for you, or opt out of further communication, by contacting us using the information below or by replying STOP to a text message.

Children's Privacy

Our website and services are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

Questions about this Privacy Policy or your information? Reach us at landon@kloroofing.com or call 904.599.2582.